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Jose Guzman Moreno

Jose Guzman Moreno

Customer Support Specialist - Financial Services and Travel

COSTA_RICA flag
San Jose, Costa Rica
$8.00/hrIntermediateOther

Key Skills

Software

Other

Top Subject Matter

No subject matter listed

Top Data Types

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Top Label Types

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Segmentation

Freelancer Overview

I have a strong background in customer support, tech support, and information review, which has given me exceptional attention to detail, data accuracy, and a deep understanding of handling sensitive information. My experience includes reviewing and verifying personal data for compliance, screening IDs, and moderating content to ensure adherence to guidelines—skills that directly align with data labeling and annotation for AI training. I am highly organized, a fast learner, and comfortable working with various digital platforms and CRMs like Zendesk. My bilingual proficiency in English and Spanish, combined with my ability to follow complex instructions and document processes meticulously, make me well-suited for roles involving data annotation, quality assurance, and AI training data preparation in domains such as compliance, customer service, e-learning, and tech support.

IntermediateEnglishSpanish

Labeling Experience

Labeler

OtherImagePolygonPoint Key Point
Label food in order to calculate the nutritional components for a cellphone application.

Label food in order to calculate the nutritional components for a cellphone application.

2023 - 2024

Education

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Liceonocturno Puriscal

High School Diploma, General Education

High School Diploma
2011 - 2011
I

I.N.A.

Specialized Executive Certificate, English for Service Centers

Specialized Executive Certificate
2011 - 2011

Work History

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Languagebridge Solutions

Interpreter

San José
2025 - Present
A

Azendo

Chat Moderator

San José
2023 - 2024