Deskside Support (Undergraduate Intern)
As an Undergraduate Intern in Deskside Support, I supported the IT helpdesk and assisted in solving technical issues for staff. The experience exposed me to fundamental IT operations, hardware troubleshooting, and basic system administration. I contributed to improved workflow efficiency within the IT department.
• Aided in prompt resolution of IT issues for employees.
• Supported IT staff in maintaining workspace technology.
• Contributed to smooth IT operations and workflow.
• Developed foundational IT troubleshooting skills.
As an Undergraduate Intern in Deskside Support, I supported the IT helpdesk and assisted in solving technical issues for staff. The experience exposed me to fundamental IT operations, hardware troubleshooting, and basic system administration. I contributed to improved workflow efficiency within the IT department. • Aided in prompt resolution of IT issues for employees. • Supported IT staff in maintaining workspace technology. • Contributed to smooth IT operations and workflow. • Developed foundational IT troubleshooting skills.
2011 - 2011