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Freelancer Overview

With over six years of experience in remote customer service and technical support, I have developed strong skills in data entry, documentation, and precise information handling—key foundations for data labeling and AI training data roles. My background includes working with CRM tools like Zendesk, Freshdesk, and HubSpot, where I consistently maintained high standards of quality and accuracy. I am adept at analyzing and documenting large volumes of customer interactions across e-commerce, telecommunications, and technical support domains, ensuring data integrity for process improvement and AI model training. My bilingual proficiency in English and French, combined with my attention to detail and ability to follow strict guidelines, enables me to contribute effectively to projects focused on high-quality data annotation and labeling for machine learning applications.

Labeling Experience

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Work History