Key Skills

Freelancer Overview

JOY EDWIN OTU Virtual Assistant E2348132782744 Jotu4280@gmail.com Uyo, Akwa Ibom, Nigeria EXPERIENCE SUMMARY Office Assistant Virtual Assistant Dedicated and detail oriented Virtual Assistant with certified training and Company Description hands-on experience providing remote 02/2023 11/2023 Uyo, Akwa Ibom, Nigeria administrative, organisational, and • Answered incoming calls professionally; took messages or transferred communication support to busy entrepreneurs them to appropriate personnel and business owners. Skilled in email and • Performed data entry tasks using MS Office Word, Excel, PowerPoint) calendar management, data entry, customer with speed and accuracy service, online research, and basic graphic • Maintained and organized filing systems for efficient record retrieval design using tools like Google Workspace, • Supported purchase order processes and inventory logging Microsoft Office, Canva, and Trello. Known for • Drafted internal emails, memos, and other office documents reliability, discretion, and a proactive approach • Maintained composure while resolving client and internal inquiries to solving problems. Committed to helping businesses run efficiently and grow through Virtual Assistant quality remote support. Smart Hub 12/2023 11/2024 Lagos, Nigeria • Responded quickly to meet customer needs and resolve problems TRAINING / COURSES • Worked with coworkers to complete tasks • Demonstrated ability to manage multiple tasks while remaining Virtual assis

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Work History