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J
Joyce

Joyce

Remote Customer Support Specialist - Fintech

Nigeria flagLagos, Nigeria
$15.00/hrEntry LevelClickworker

Key Skills

Software

ClickworkerClickworker

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio

Top Task Types

Audio RecordingAudio Recording

Freelancer Overview

I am a detail-oriented professional with over 5 years of experience in data handling, operations, and remote support roles, including hands-on work in AI data labeling and annotation. My background includes labeling and annotating text and structured data for machine learning models, following strict guidelines to ensure accuracy and consistency. I am skilled in tasks such as text classification, sentiment tagging, data validation, and quality review, with a strong emphasis on data confidentiality and high-quality output. I am proficient with tools like Microsoft Office Suite, Google Workspace, and various CRM systems, and I am actively expanding my knowledge in AI automation workflows and data preparation for business use cases. My experience spans fintech, legal, nonprofit, and digital environments, making me adaptable to diverse data domains and collaborative in remote team settings.

Entry LevelEnglish

Labeling Experience

No Data Labeling experience added

Joyce hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

N

N/A

Bachelor of Science, Economics

Bachelor of Science
2013 - 2017

Work History

P

P2P Logistics

Administrative Officer

Lagos
2020 - 2021
O

OPay

Customer Operations Representative

Lagos
2019 - 2019