Key Skills

Freelancer Overview

I have over 6 years of experience driving operational excellence and leading change initiatives in technology-driven environments, including 4+ years at Amazon where I managed data-driven projects and process rollouts in logistics and e-commerce. My background includes designing and implementing structured workflows, tracking KPIs, and using AI and automation to optimize operations and improve data quality. I am skilled at translating business requirements into actionable plans, coordinating cross-functional teams, and ensuring data integrity throughout project lifecycles. With hands-on expertise in workflow automation, analytics, and conversational AI, I am passionate about using data to drive continuous improvement and support high-quality AI training data and annotation processes. My experience spans team leadership, quality assurance, and stakeholder management, all underpinned by strong proficiency in Excel and CRM tools.

Labeling Experience

Education

Work History