Supervisor
As a supervisor, managed daily hotel operations and ensured smooth service across various departments. Responsible for overseeing staff schedules and fostering a culture of prompt, high-quality customer service. Provided mentorship to junior team members while maintaining inventory and resolving guest concerns.
• Supervised and coordinated daily hotel operations
• Trained and mentored junior staff for improved performance
• Handled customer complaints professionally to protect the hotel's reputation
• Monitored and regulated inventory supply levels
As a supervisor, managed daily hotel operations and ensured smooth service across various departments. Responsible for overseeing staff schedules and fostering a culture of prompt, high-quality customer service. Provided mentorship to junior team members while maintaining inventory and resolving guest concerns. • Supervised and coordinated daily hotel operations • Trained and mentored junior staff for improved performance • Handled customer complaints professionally to protect the hotel's reputation • Monitored and regulated inventory supply levels
2021 - Present