Volunteer Data entry / Call Centre Clerk
As a Volunteer Data entry/Call Centre Clerk, I transcribed audio content into written text with a focus on accuracy. My responsibilities included entering and updating large datasets for quality assurance. I managed documentation of customer interactions and communication records. • Transcribed audio calls with high precision. • Documented and updated text records in databases. • Maintained data accuracy and consistency throughout the process. • Ensured confidentiality and careful handling of sensitive information.