For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

LoginCreate account
Invite to Job
K

Kate Posada

Project Manager, Operations & Continuous Improvement in Contract Review, Compliance, and Legal Research

Colombia flagBogotá, Colombia
$15.00/hrEntry LevelMicro1

Key Skills

Software

Micro1

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

DocumentDocument
TextText

Top Task Types

Classification
Segmentation
Question Answering
Transcription

Freelancer Overview

Experience in video annotation, AI Customer support Training. Project Manager, Operations & Continuous Improvement in Contract Review, Compliance, and Legal Research. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Master of Business, Northumbria University (2019) and Bachelor of Arts, Universidad Piloto de Colombia (2012).

Entry LevelEnglishSpanish

Labeling Experience

Customer Support Agent - Annotation

TextClassification
Respond promptly and professionally to customer inquiries via written channels, ensuring clarity and empathy in every interaction. Analyze and resolve customer issues by applying strong reasoning skills and offering practical, thoughtful solutions. Draft and refine scenario-based responses to improve support quality and customer outcomes.

Respond promptly and professionally to customer inquiries via written channels, ensuring clarity and empathy in every interaction. Analyze and resolve customer issues by applying strong reasoning skills and offering practical, thoughtful solutions. Draft and refine scenario-based responses to improve support quality and customer outcomes.

2026 - 2026

Education

N

Northumbria University

Master of Business, Marketing Management

Master of Business
2019 - 2019
U

Universidad Piloto de Colombia

Bachelor of Arts, International Business

Bachelor of Arts
2012 - 2012

Work History

M

MarkU

Project Manager, Operations & Continuous Improvement

Bogotá
2026 - Present
P

Prosegur Seguridad y Vigilancia

Customer Experience Project Coordinator

Bogotá
2024 - 2025