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Kayode Afolabi

Kayode Afolabi

Customer Support Specialist - Communication & Analysis

NIGERIA flag
Lagos, Nigeria
$10.00/hrIntermediateData Annotation TechMercorRemotasks

Key Skills

Software

Data Annotation TechData Annotation Tech
MercorMercor
RemotasksRemotasks

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
DocumentDocument
ImageImage
Medical DicomMedical Dicom
TextText

Top Label Types

Audio Recording
Evaluation Rating
Question Answering
Segmentation
Text Summarization
Transcription

Freelancer Overview

I am a detail-oriented professional with a strong background in communication analysis, data management, and quality assurance, making me well-suited for data labeling and AI training data roles. My experience spans customer support, project management, and healthcare, where I have consistently evaluated tone, clarity, and emotional nuance in both written and vocal interactions to ensure data accuracy and high-quality outcomes. I am skilled in using tools such as Gorgias, Zendesk, HubSpot, JIRA, Trello, and data visualization platforms, and have worked extensively with structured feedback processes to optimize workflows. With a C1 English proficiency certification and a proven track record of analyzing and annotating communication data in diverse domains—including e-commerce and healthcare—I bring strong analytical thinking, attention to detail, and the ability to work independently or within remote teams to deliver reliable, high-standard results for AI and machine learning projects.

IntermediateEnglish

Labeling Experience

No Data Labeling experience added

Kayode A. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

F

Federal University of Technology, Akure (FUTA)

Bachelor of Technology, Biology

Bachelor of Technology
2015 - 2021

Work History

T

TalentPop

Customer Support Specialist

Remote
2026 - Present
H

Hexavia

Executive Assistant / Project Manager

Lagos
2023 - 2023