Key Skills

Software

Appen

Data Annotation Tech

Top Subject Matter

No subject matter listed

Top Data Types

Medical Dicom

Text

Video

Top Label Types

Audio Recording

Freelancer Overview

I bring over four years of experience in technical support and incident management within fast-paced enterprise environments, where attention to detail, data accuracy, and process documentation have been crucial to my success. My background includes extensive hands-on work with end-user data, device configuration, and troubleshooting across Windows, macOS, iOS, and Android platforms, often requiring precise data entry, validation, and maintenance of accurate records in systems like ServiceNow and Autotask. I have developed and maintained SOPs and internal documentation to reduce repeat incidents, demonstrating my ability to identify patterns, annotate issues, and contribute to knowledge bases—skills directly transferable to data labeling and AI training data roles. My proficiency with Microsoft 365, Azure AD, and various collaboration tools, combined with a strong commitment to quality and process improvement, enables me to deliver reliable, high-quality data annotation and support for AI and machine learning projects.

Labeling Experience

Education

Work History