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Kelvin Igwe

Kelvin Igwe

Customer Service Representative

Nigeria flagN/A, Nigeria
$10.00/hrIntermediateClickworkerEncordHumanatic

Key Skills

Software

ClickworkerClickworker
EncordEncord
HumanaticHumanatic
LabelImgLabelImg
MercorMercor

Top Subject Matter

E-Commerce- Product Categorization & customer support

Top Data Types

ImageImage
VideoVideo
TextText

Top Task Types

Entity (NER) ClassificationEntity (NER) Classification
ClassificationClassification
SegmentationSegmentation

Freelancer Overview

Customer Service Representative. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Higher National Diploma, Moshood Abiola Polytechnic (2019) and National Diploma, Moshood Abiola Polytechnic (2015). AI-training focus includes labeling workflows including Named Entity Recognition.

IntermediateEnglishYorubaIgbo

Labeling Experience

Customer Service Representative

Entity Ner Classification
As a Customer Service Representative, I provided exceptional support to clients to ensure their satisfaction with our services. I handled client inquiries, resolved concerns efficiently, and contributed to client retention strategies. I also supported initiatives related to sponsorship and business development. • Delivered prompt and effective solutions to customer issues. • Built strong client relationships resulting in enhanced brand loyalty. • Assisted in implementing business growth initiatives. • Managed multiple customer service channels efficiently.

As a Customer Service Representative, I provided exceptional support to clients to ensure their satisfaction with our services. I handled client inquiries, resolved concerns efficiently, and contributed to client retention strategies. I also supported initiatives related to sponsorship and business development. • Delivered prompt and effective solutions to customer issues. • Built strong client relationships resulting in enhanced brand loyalty. • Assisted in implementing business growth initiatives. • Managed multiple customer service channels efficiently.

2019 - 2019

Education

M

Moshood Abiola Polytechnic

Higher National Diploma, Electrical and Electronic Engineering

Higher National Diploma
2017 - 2019
M

Moshood Abiola Polytechnic

National Diploma, Electrical and Electronic Engineering

National Diploma
2013 - 2015

Work History

O

Orange Group

Sales & Marketing Executive

N/A
2019 - Present
B

Boxer Production Company

Customer Service Representative

N/A
2019 - 2019