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Software

Data Annotation Tech

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Emotion Recognition

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Freelancer Overview

I am a bilingual (French/English) technical support and customer service professional with a strong background in remote troubleshooting, digital tools, and process-driven tasks. My experience includes providing detailed technical assistance, documenting issues with precision, and consistently following complex guidelines—skills that directly translate to high-quality data annotation and AI training data roles. I am comfortable working with CRM and ticketing systems like Zendesk and Freshdesk, managing multiple tasks simultaneously, and adapting quickly to new digital platforms. I bring strong attention to detail, a quality review mindset, and the ability to communicate clearly and empathetically in both languages, making me well-suited for data labeling, annotation, and AI evaluation projects, especially in customer support, IT, and digital services domains. I thrive in remote environments, am highly autonomous, and am committed to delivering accurate, consistent results on every project.

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