For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

Invite to Job
Ken Ngala

Ken Ngala

IT Support Engineer - Enterprise IT Operations

KENYA flag
NAIROBI, Kenya
$10.00/hrIntermediateScale AI

Key Skills

Software

Scale AIScale AI

Top Subject Matter

No subject matter listed

Top Data Types

ImageImage
VideoVideo

Top Label Types

Segmentation

Freelancer Overview

I am an IT support professional with hands-on experience in process automation, data processing, and technical troubleshooting, making me well-suited for data labeling and AI training data roles. My background includes developing automated Python scripts to streamline data workflows, significantly reducing manual processing time and improving tool scalability. I have a strong understanding of identity and access management, documentation, and quality assurance, ensuring data integrity and consistency. My experience supporting users in cloud-based environments and creating detailed SOPs has honed my attention to detail and ability to follow complex guidelines—skills essential for high-quality data annotation and labeling tasks. I am eager to apply my technical and analytical skills to contribute to accurate and reliable AI training data projects.

IntermediateEnglish

Labeling Experience

Scale AI

Freelance

Scale AIImageSegmentation
n/a

n/a

2021 - 2023

Education

B

Brigham Young University–Idaho (via BYU–Pathway Worldwide)

Bachelor of Applied Science, Information Technology – System Administration

Bachelor of Applied Science
2025 - 2025
B

Brigham Young University–Idaho (via BYU–Pathway Worldwide)

Certificate in Technical Support Engineer, Technical Support Engineering

Certificate in Technical Support Engineer
2025 - 2025

Work History

N

N/A

ICT Instructor and IT Support Lead

Nairobi
2023 - Present
B

BYU Pathway Worldwide

Student Support Assistant

Nairobi
2025 - 2025