Diamond project
Large Language Models
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I am an experienced professional with a strong background in customer service, data annotation, and AI training data projects. My recent work as an IA annotator for the Diamond project at RWS has given me hands-on experience in data labeling and annotation, where attention to detail and accuracy are crucial. I am proficient with tools such as CRM, Zendesk, Artvise, and Talkdesk, and I bring advanced linguistic skills in English, French, Wolof, and Swedish, which allow me to contribute effectively to multilingual and NLP-focused projects. My background in sociolinguistics and applied linguistics, combined with my experience supporting customers with technical and accessibility needs, equips me to deliver high-quality, reliable training data for AI systems in fast-paced, team-oriented environments.
Large Language Models
Master of Arts, Sociolinguistics And Applied Linguistics
Bachelor of Arts, Linguistics
Customer Service Representative
Customer Support Specialist and Transcriptionist