Product Owner (Chatbot) – MINEFI
TextText Generation
Designed and structured conversational flows and logic for an intelligent chatbot project. Organized and optimized user interactions and system-generated responses. Tested and iteratively improved chatbot outputs for accuracy and user relevance.
• Defined conversation intents and scripts for various administrative scenarios.
• Evaluated and rated system response quality during iterative deployments.
• Collaborated with IT/data teams to refine training data and bot behavior.
• Used internal/proprietary tools to structure, validate, and test dialogue sequences.
Designed and structured conversational flows and logic for an intelligent chatbot project. Organized and optimized user interactions and system-generated responses. Tested and iteratively improved chatbot outputs for accuracy and user relevance. • Defined conversation intents and scripts for various administrative scenarios. • Evaluated and rated system response quality during iterative deployments. • Collaborated with IT/data teams to refine training data and bot behavior. • Used internal/proprietary tools to structure, validate, and test dialogue sequences.
2018 - 2020