AI/ML Engineer (Contract) | Freelance
Integrated and designed human-in-the-loop checkpoints and guardrail frameworks to ensure reliability and trust in AI-assisted workflows, including LLM output quality. Prototyped and evaluated LLM prompt chains for use cases such as ticket triage, sales note summarization, and document/video summarization, focusing on accurate and contextual AI-generated outputs. Worked with multiple clients to implement and ship LLM integrations, emphasizing responsible and efficient AI workflow adoption. • Set up guardrail architectures to reduce hallucinations and improve alignment of responses. • Built and refined prompt chains for prompt engineering and AI-assisted manual validation workflows. • Worked directly with business users to capture feedback and adapt AI systems based on real-world performance. • Delivered weekly sprint-based solutions, ensuring rapid integration and knowledge transfer to clients.