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Laura Moreno

Laura Moreno

Expert QA in service delivery, LLM, auditing and process improvements.

Ireland flagDublin, Ireland
$17.00/hrEntry LevelTelus

Key Skills

Software

TelusTelus

Top Subject Matter

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Top Data Types

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Freelancer Overview

Quality Assurance professional with over 6 years of experience specialising in manual and regression testing, compliance auditing, LLM, and process improvement in AI, software, and human capital sectors. Skilled in Jira, TestRail, optimizing workflow, and Agile methodologies, along with several PM tools and CSM. I combine technical QA skills with project management experience and data analyst to ensure customer-focused problem- solving, operational efficiency and SLA compliance.

Entry LevelEnglishSpanish

Labeling Experience

No Data Labeling experience added

Laura M. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

T

The TEFL Institute Ireland

Certificate, TEFL And TESOL

Certificate
2024 - 2024
S

Six Sigma Management Institute

Certificate, White Belt Six Sigma

Certificate
2023 - 2023

Work History

C

Context LTD

Project Manager

Galway
2024 - 2025
O

Oracle

Customer Support Analyst

Galway
2023 - 2024