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Freelancer Overview
CURRICULUM VITAE Name: PNrainticoenssalUitwy:as IGtaelniadner: FPermofaelession: TPoeursriosnmaOlpInefroatromra/tFioronntOffice/MultilingualTourGuide Address:ViaUgoFoscolo7 EPmroafiel:slseiaounwaalsP4r@oefmileail.com MotivatedandpersonabletourismprofessionalwithnativeproficiencyinbothItalianand English,andworkingknowledgeofFrenchandSpanish.Stronginterpersonaland communicationskills,withakeenabilitytoempathizeandresolveproblemsefficiently. Eagertocontributeindynamicenvironmentssuch hospitalityestablishments,witha pWarotrickuElaxrpfeorciuesnocnecustomerservice. ● Receptionist&GuestRelationsAssistant HotelAurora–Florence June2023–September2023(Seasonal) -WelcomedbothItalianandinternationalguests -Managedreservations,check-ins,andcheck-outs -Providedmultilingualtouristinformationandassistance ● TourHostess–GuidedExcursions SmileTourTravelAgency–Rome Summer2022 ● Workedinanimmigrationcallcenterandchat -OfferedbasictranslationsupportinFrenchandSpanishforsmallgroups Education HighSchoolDiplomainTourism TechnicalInstituteforTourismnovara -Specialization:TourismandRegionalDevelopment -LaCnorgeuSaugbejescts:TouristGeography,HospitalityTechniques,ForeignLanguages -Italian:Native -English:Native -French:Intermediate(B1) -SSkpilalsnish:Basic(A1) -Excellentinterpersonalcommunication -Goodcommandofmajorbookingplatforms(e.g.,Booking,Expedia) -Computerproficiency:MicrosoftOfficeSuite,Outlook,Googletools -InAtdearpetsatbsility,stressmanagement,andteamwork Travel,foreigncultures,culturalevents,
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