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Leena Momen

Leena Momen

Leena

Egypt flagGiza, Egypt
$15.00/hrEntry Level

Key Skills

Software

No software listed

Top Subject Matter

Customer support

Top Data Types

No data types listed

Top Task Types

No task types listed

Freelancer Overview

Customer Experience Agent. Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, Canadian International College (2022).

Entry LevelEnglishArabic

Labeling Experience

Customer Experience Agent

Delivered prompt technical support to customers through live chat. Troubleshot reported issues and escalated technical problems when necessary. Recorded feedback and resolved client concerns effectively. • Provided technical assistance via live chat • Escalated complex issues as needed • Recorded customer feedback • Assisted clients with troubleshooting and solutions

Delivered prompt technical support to customers through live chat. Troubleshot reported issues and escalated technical problems when necessary. Recorded feedback and resolved client concerns effectively. • Provided technical assistance via live chat • Escalated complex issues as needed • Recorded customer feedback • Assisted clients with troubleshooting and solutions

2020 - 2021

Education

C

Canadian International College

Bachelor of Science, Business Information Systems

Bachelor of Science
2022

Work History

C

Concentrix

Retention Agent

Giza
2022 - 2023
E

Events Housing Planners

Sales Agent

Giza
2021 - 2022