Customer Support/Administrative Assistant – Video Content Labeling & Documentation
As a Customer Support/Administrative Assistant, I contributed to AI and data training processes focused on video-based tasks. My responsibilities included reviewing and labeling training videos to support internal learning materials and AI model improvement. I also conducted quality checks and tagging of multimedia content as part of internal documentation workflows. • Reviewed, labeled, and tagged video content for AI and training purposes • Performed visual quality assurance on digital training materials • Supported creation and refinement of annotated datasets for model evaluation • Utilized annotation tools within proprietary or internal platforms for labeling tasks.