Customer Service Attendant
Entity Ner Classification
As a Customer Service Attendant (Contract), I delivered frontline customer support by providing information and services regarding insurance products. I assisted with service requests, updated records, and escalated unresolved issues for further action. This temporary role required strong communication skills and efficiency. • Provided prompt information on products and services. • Raised requests for issues not resolved at first contact. • Promoted cross-selling via telemarketing. • Maintained accurate customer records and generated regular reports.
As a Customer Service Attendant (Contract), I delivered frontline customer support by providing information and services regarding insurance products. I assisted with service requests, updated records, and escalated unresolved issues for further action. This temporary role required strong communication skills and efficiency. • Provided prompt information on products and services. • Raised requests for issues not resolved at first contact. • Promoted cross-selling via telemarketing. • Maintained accurate customer records and generated regular reports.
2012 - 2012