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Ma. Aiza Tamayo

Ma. Aiza Tamayo

Customer Service Representative - Telecommunications

PHILIPPINES flag
Makati City, Philippines
$5.00/hrEntry LevelAppen

Key Skills

Software

AppenAppen

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
DocumentDocument
ImageImage
Medical DicomMedical Dicom
TextText
VideoVideo

Top Label Types

Action Recognition
Audio Recording
Data Collection
Object Detection
Question Answering
Text Generation
Transcription

Freelancer Overview

I have extensive experience in data entry, data analysis, and data encoding roles, working on US-based projects and supporting various industries. My background includes hands-on work as a Data Analyst and Data Encoder, where I ensured data accuracy and quality for large-scale projects. I am highly skilled in MS Office, particularly Excel and its formulas, and have strong typing skills (up to 80 WPM) that enable me to efficiently handle high-volume data tasks. In addition to my professional experience, I have contributed to AI and Web3 projects, providing high-quality English speech data to improve Automatic Speech Recognition (ASR) technology and participating in platform testing and feedback for product improvement. My ability to multitask, attention to detail, and commitment to delivering reliable training data make me well-suited for data labeling and AI training data roles.

Entry LevelEnglishTagalog

Labeling Experience

Appen

Audio Data Labeling

AppenAudioData CollectionAudio Recording
Labeled and annotated audio files to support machine learning and speech recognition model training Transcribed spoken content with high accuracy while following project-specific guidelines Categorized audio data (e.g., speech, noise, accents, sentiment) according to defined taxonomy Performed quality assurance checks to ensure data consistency and accuracy Met daily/weekly productivity and accuracy targets

Labeled and annotated audio files to support machine learning and speech recognition model training Transcribed spoken content with high accuracy while following project-specific guidelines Categorized audio data (e.g., speech, noise, accents, sentiment) according to defined taxonomy Performed quality assurance checks to ensure data consistency and accuracy Met daily/weekly productivity and accuracy targets

2021 - 2024

Education

U

University of Makati

Associate Degree, General Studies

Associate Degree
2012 - 2013
A

AMA Computer Learning Center

Associate Degree, Software Development

Associate Degree
2009 - 2011

Work History

S

Shore Solutions Inc.

Customer Service Representative

Makati City
2017 - 2018
R

Raytech Dataprocessing Corp.

Production Supervisor

Makati City
2016 - 2016