Customer Support Representative and Digital Operations Manager
Served as the main point of contact for customer inquiries and managed digital operations for a massage therapy company. Maintained accurate client records, coordinated appointments, and ensured outstanding customer satisfaction. Fostered clear communication between clients and service teams while supporting daily business operations. • Managed customer service inquiries and provided prompt information. • Organized bookings and maintained detailed customer databases. • Coordinated communication between clients and service providers. • Supported daily digital and operational workflows.