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Maha Ahmed

Maha Ahmed

Translator

EGYPT flag
El Sheikh Zayed City, Egypt
$5.00/hrEntry LevelCrowdsourceLabelboxMercor

Key Skills

Software

CrowdSourceCrowdSource
LabelboxLabelbox
MercorMercor
MindriftMindrift
RemotasksRemotasks
TelusTelus

Top Subject Matter

Translation
AI
Customer support & Administrative Assistance

Top Data Types

ImageImage
TextText
AudioAudio

Top Task Types

Classification
Text Generation
Question Answering

Freelancer Overview

Customer Care Agent. Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Foreign Languages and Translation, Modern Sciences and Arts University (2013) and Secondary Education Certificate, Pioneers Language School. AI-training focus includes data types such as Document and labeling workflows including Named Entity Recognition.

Entry LevelArabicEnglish

Labeling Experience

Customer Care Agent

DocumentEntity Ner Classification
As a Customer Care Agent, I was responsible for handling customer inquiries for the Du account, providing solutions and information about products and services. I ensured a high level of customer satisfaction through effective communication and problem resolution. Timely and accurate responses were essential aspects of this position. • Managed customer inquiries for the Du account. • Provided solutions and product/service information. • Ensured customer satisfaction and retention. • Delivered effective and prompt communication.

As a Customer Care Agent, I was responsible for handling customer inquiries for the Du account, providing solutions and information about products and services. I ensured a high level of customer satisfaction through effective communication and problem resolution. Timely and accurate responses were essential aspects of this position. • Managed customer inquiries for the Du account. • Provided solutions and product/service information. • Ensured customer satisfaction and retention. • Delivered effective and prompt communication.

2014 - 2014

Education

M

Modern Sciences and Arts University

Bachelor of Foreign Languages and Translation, Foreign Languages and Translation

Bachelor of Foreign Languages and Translation
2013 - 2013
P

Pioneers Language School

Secondary Education Certificate, General Secondary Education

Secondary Education Certificate
Not specified

Work History

K

Kayan for Import

Chairman's Office Manager

El Sheikh Zayed City
2023 - 2023
E

Echo Medical

Office Manager

El Sheikh Zayed City
2022 - 2023