Customer Care Agent
As a Customer Care Agent, I was responsible for handling customer inquiries for the Du account, providing solutions and information about products and services. I ensured a high level of customer satisfaction through effective communication and problem resolution. Timely and accurate responses were essential aspects of this position. • Managed customer inquiries for the Du account. • Provided solutions and product/service information. • Ensured customer satisfaction and retention. • Delivered effective and prompt communication.