Director - Professional Services, Solutions & Integration in Contract Review, Compliance, and Legal Research
Cairo, Egypt
$25.00/hrExpertInternal Proprietary Tooling
Key Skills
Software
Internal/Proprietary Tooling
Top Subject Matter
Professional Services & IT & ICT & Telecom
Regulatory Compliance & Trading analysis & ITIL
ICT Research & Document Analysis & PMP
Top Data Types
Image
Text
Document
Top Task Types
Computer Programming Coding
Classification
Segmentation
Text Generation
Question Answering
Freelancer Overview
Director - Professional Services, Solutions & Integration in Contract Review, Compliance, and Legal Research. Brings 35+ years of professional experience across legal operations, contract review, compliance, and structured analysis, AI , Cybersecurity, Data analysis
Education includes Doctor of Philosophy, Aswan University (2024) and Master of Science, Menoufia University (2017). Well suited for text-focused AI training, including legal document review, compliance annotation, and rubric-based quality evaluation.
ExpertEnglishArabic
Labeling Experience
Global Senior Solution Architect
DocumentComputer Programming Coding
• Global Cisco Solution Program Leadership: Directed multi-million Euro, multi-national PMOs for Orange Business Services, managing the end-to-end delivery of complex Cisco-based telecommunications and enterprise solutions for global clients. Led cross-functional teams of Cisco-certified professionals through planning, design, implementation, and operational handover.
• Cisco-Centric Presales & Solution Architecture: Spearheaded the pre-sales technical consultancy and design phase for large-scale international engagements, developing comprehensive Cisco architectures (including unified communications, enterprise networking, and security) and ensuring alignment with client business objectives.
• Operational Excellence with Cisco Ecosystems: Implemented ITIL v3 and ITSM best practices to govern Cisco solution deployments, establishing robust change, incident, and problem management processes specifically for multivendor environments featuring Cisco, Avaya, and Alcatel technologies.
• High-Performance Team Development: Built and mentored high-performing technical teams of 3-12+ presales consultants, project managers, and field engineers, fostering Cisco technical specialization and ensuring delivery excellence across the client portfolio.
• Strategic Vendor & Escalation Management: Served as the key escalation point for complex international client issues, managing critical cases directly with Cisco TAC and engineering teams to ensure rapid resolution for VoIP/IP telephony and collaboration outages.
• Innovation & Solution Development: Collaborated with internal R&D and engineering departments to develop integrated service offerings and go-to-market strategies, enhancing Orange's Cisco-based portfolio and driving continuous improvement in solution delivery.
Some Key Projects to Credit
Lead many very large complex project sizes, with a Multi Million EURs all around the worlds, implementing (Plan, Design, Implement and operation support) complete turnkey systems and solutions inside and outside Egypt, covering (Telco, LAN, WAN, ICT, Security, Infrastructure, VOIP & Telephony, Network Management), industries covering (Gas/Oil, Airports, Banking, Education, Automobiles, Textile, FMCG, Advertising) with vendors (Cisco, Nortel, Alcatel, Avaya, Microsoft, Cycos, Netwise).
APL “American President Lines” ST Microelectronics
Aker Kernevar Solutions Alfa Laval
JTI “Japan Tobacco International” SITA
Emirates Airlines Cargill
SONY EPSON
Shell BP British Petroleum
Intermic Lee Reynolds
Chevron Texaco Philip Morris USA, Altria
Built Head Quarter and new remote sites implementation. (3200 VOIP Nodes + 4500 Network Node)
AND many other projects listed in detaled version of resume
• Global Cisco Solution Program Leadership: Directed multi-million Euro, multi-national PMOs for Orange Business Services, managing the end-to-end delivery of complex Cisco-based telecommunications and enterprise solutions for global clients. Led cross-functional teams of Cisco-certified professionals through planning, design, implementation, and operational handover.
• Cisco-Centric Presales & Solution Architecture: Spearheaded the pre-sales technical consultancy and design phase for large-scale international engagements, developing comprehensive Cisco architectures (including unified communications, enterprise networking, and security) and ensuring alignment with client business objectives.
• Operational Excellence with Cisco Ecosystems: Implemented ITIL v3 and ITSM best practices to govern Cisco solution deployments, establishing robust change, incident, and problem management processes specifically for multivendor environments featuring Cisco, Avaya, and Alcatel technologies.
• High-Performance Team Development: Built and mentored high-performing technical teams of 3-12+ presales consultants, project managers, and field engineers, fostering Cisco technical specialization and ensuring delivery excellence across the client portfolio.
• Strategic Vendor & Escalation Management: Served as the key escalation point for complex international client issues, managing critical cases directly with Cisco TAC and engineering teams to ensure rapid resolution for VoIP/IP telephony and collaboration outages.
• Innovation & Solution Development: Collaborated with internal R&D and engineering departments to develop integrated service offerings and go-to-market strategies, enhancing Orange's Cisco-based portfolio and driving continuous improvement in solution delivery.
Some Key Projects to Credit
Lead many very large complex project sizes, with a Multi Million EURs all around the worlds, implementing (Plan, Design, Implement and operation support) complete turnkey systems and solutions inside and outside Egypt, covering (Telco, LAN, WAN, ICT, Security, Infrastructure, VOIP & Telephony, Network Management), industries covering (Gas/Oil, Airports, Banking, Education, Automobiles, Textile, FMCG, Advertising) with vendors (Cisco, Nortel, Alcatel, Avaya, Microsoft, Cycos, Netwise).
APL “American President Lines” ST Microelectronics
Aker Kernevar Solutions Alfa Laval
JTI “Japan Tobacco International” SITA
Emirates Airlines Cargill
SONY EPSON
Shell BP British Petroleum
Intermic Lee Reynolds
Chevron Texaco Philip Morris USA, Altria
Built Head Quarter and new remote sites implementation. (3200 VOIP Nodes + 4500 Network Node)
AND many other projects listed in detaled version of resume
2006 - 2009
Education
M
Menoufia University
Master of Science, Computer Science and Engineering
Master of Science
2013 - 2017
A
Arab Academy for Science and Technology & Maritime Transport
Master of Business Administration, Business Administration
Master of Business Administration
2007 - 2008
Work History
N
Nhanc
Director - Professional Services, Solutions & Integration
