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Malcom Ngetich

Digital Media Advisor and Conversation Designer

Kenya flagCupertino, Kenya
$20.00/hrExpertOther

Key Skills

Software

Other

Top Subject Matter

Emotionally Intelligent Conversational AI
VR/AR Multimedia
Emotionally Intelligent AI

Top Data Types

TextText
AudioAudio
VideoVideo
DocumentDocument

Top Task Types

Prompt Response Writing SFT
Emotion Recognition

Freelancer Overview

Digital Media Advisor and Conversation Designer. Core strengths include Internal, Proprietary Tooling, and Google AI Studio. Education includes Bachelor of Science, Arizona State University (2022). AI-training focus includes data types such as Text and Audio and labeling workflows including Prompt + Response Writing (SFT), Evaluation, and Rating.

ExpertEnglish

Labeling Experience

Artificial Intelligence Multimedia Evaluator Contract

Video
In this role, I evaluated, edited, and refined AI-generated multimedia content for enhanced realism and human-likeness. I developed assessment rubrics and provided structured feedback to improve AI-produced videos, audio, and graphics. My work involved collaborating with AI research teams to optimize the tone, clarity, and emotional intelligence embedded in the data. • Edited and authenticated video clips, synthetic voice samples, and visual stories for use in AI model training and testing. • Scored AI-generated outputs against empathy, helpfulness, and conversation flow criteria. • Delivered proactive and constructive reviews to ensure human-level quality. • Utilized both criteria-based and intuitive assessment methods.

In this role, I evaluated, edited, and refined AI-generated multimedia content for enhanced realism and human-likeness. I developed assessment rubrics and provided structured feedback to improve AI-produced videos, audio, and graphics. My work involved collaborating with AI research teams to optimize the tone, clarity, and emotional intelligence embedded in the data. • Edited and authenticated video clips, synthetic voice samples, and visual stories for use in AI model training and testing. • Scored AI-generated outputs against empathy, helpfulness, and conversation flow criteria. • Delivered proactive and constructive reviews to ensure human-level quality. • Utilized both criteria-based and intuitive assessment methods.

2024 - Present

AI Video Realism Assessment Lead Annotator

OtherVideo
I led a pilot project assessing AI-generated video content for realism, focusing on facial expressions, voice-match, and contextual integration. My assessments provided model fine-tuning feedback directly to an AI laboratory. The evaluation outcomes contributed to improvements in AI video generation and human expression modeling. • Rated video data for context fit and visual/verbal realism. • Provided structured metrics and written feedback to AI researchers. • Helped define quality standards for AI video dataset labeling. • Delivered results that informed iterative model development at a leading AI lab.

I led a pilot project assessing AI-generated video content for realism, focusing on facial expressions, voice-match, and contextual integration. My assessments provided model fine-tuning feedback directly to an AI laboratory. The evaluation outcomes contributed to improvements in AI video generation and human expression modeling. • Rated video data for context fit and visual/verbal realism. • Provided structured metrics and written feedback to AI researchers. • Helped define quality standards for AI video dataset labeling. • Delivered results that informed iterative model development at a leading AI lab.

2024 - 2024

Emotionally Intelligent Chatbot Training Dataset Annotator

OtherTextEmotion Recognition
I edited and annotated over 1,000 samples of human-AI dialogue to enhance emotional naturalness and conversational functionality. Each multimedia product underwent thorough review and labeling to optimize empathy, advice quality, and clarity for chatbot training datasets. This systematic annotation enabled improved emotional intelligence in chatbot AI models. • Labeled text data for tone, empathy, and clarity dimensions in dialogue. • Collaborated with research teams to set emotional benchmarks for training. • Conducted rigorous review cycles for annotation accuracy. • Supported dataset readiness for model integration and fine-tuning.

I edited and annotated over 1,000 samples of human-AI dialogue to enhance emotional naturalness and conversational functionality. Each multimedia product underwent thorough review and labeling to optimize empathy, advice quality, and clarity for chatbot training datasets. This systematic annotation enabled improved emotional intelligence in chatbot AI models. • Labeled text data for tone, empathy, and clarity dimensions in dialogue. • Collaborated with research teams to set emotional benchmarks for training. • Conducted rigorous review cycles for annotation accuracy. • Supported dataset readiness for model integration and fine-tuning.

2024 - 2024

Content Strategist/Dialogue Writer

OtherTextPrompt Response Writing SFT
In this capacity, I coded and revised dialogue scripts and scenarios to foster human-like AI assistant interactions. I leveraged behavioral science and emotional intelligence techniques to enhance conversational design for AI products. My collaboration with UX researchers and product teams resulted in more empathetic and consistent AI voice and visual models. • Developed and optimized dialogue and scenario scripts for AI training. • Prepared training materials focusing on user empathy and tone consistency. • Worked closely with cross-functional teams on voice and visual interaction models. • Enhanced AI user interaction through content designed for clarity and engagement.

In this capacity, I coded and revised dialogue scripts and scenarios to foster human-like AI assistant interactions. I leveraged behavioral science and emotional intelligence techniques to enhance conversational design for AI products. My collaboration with UX researchers and product teams resulted in more empathetic and consistent AI voice and visual models. • Developed and optimized dialogue and scenario scripts for AI training. • Prepared training materials focusing on user empathy and tone consistency. • Worked closely with cross-functional teams on voice and visual interaction models. • Enhanced AI user interaction through content designed for clarity and engagement.

2023 - 2023

Education

S

Stanford University

Bachelor of Arts, Communications

Bachelor of Arts
2019 - 2023

Work History

A

Apple Inc.

Senior Multimedia Production Assistant

Cupertino
2023 - 2024
M

Meta Platforms, Inc.

Content Strategist/Dialogue Writer

Menlo Park
2023 - 2023