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Maranda Bell

Maranda Bell

Head of Operations/Payments Consultant

Canada flagMontreal, Canada
$20.00/hrEntry LevelScale AI

Key Skills

Software

Scale AIScale AI

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

DocumentDocument
ImageImage
AudioAudio

Top Task Types

Entity Ner Classification
Bounding Box
Transcription
Text Generation
Segmentation

Freelancer Overview

Financial Service Representative. Brings 20+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Education includes Diploma in Business Administration, Red River College and Undergraduate Studies, The University of Winnipeg. AI-training focus includes labeling workflows including Named Entity Recognition.

Entry LevelFrenchEnglish

Labeling Experience

Aether Generalist

VideoBounding Box
An Aether Generalist is a role within Outlier AI, a platform operated by Scale AI, where contributors (often called AI trainers) participate in training artificial intelligence models through short, flexible tasks. Aether is characterized as one of Outlier's most active projects, focusing on evaluating, annotating, and labeling video, image, and text data.

An Aether Generalist is a role within Outlier AI, a platform operated by Scale AI, where contributors (often called AI trainers) participate in training artificial intelligence models through short, flexible tasks. Aether is characterized as one of Outlier's most active projects, focusing on evaluating, annotating, and labeling video, image, and text data.

2025 - Present

Financial Service Representative

Entity Ner Classification
As a Financial Service Representative, I resolved inquiries and provided tailored support for a wide range of banking needs in a high-volume call center. My responsibilities included investigating issues, managing client escalations, and maintaining strong client relationships. I contributed to strategies aimed at enhancing the overall service experience and ensured prompt resolution of customer concerns. • Delivered prompt and efficient service to bank account holders, resolving inquiries within 24 hours. • Managed client escalations and recommended solutions to management. • Conducted scheduled health checks and conference calls to build relationships. • Fostered long-term client engagement and enhanced overall service quality.

As a Financial Service Representative, I resolved inquiries and provided tailored support for a wide range of banking needs in a high-volume call center. My responsibilities included investigating issues, managing client escalations, and maintaining strong client relationships. I contributed to strategies aimed at enhancing the overall service experience and ensured prompt resolution of customer concerns. • Delivered prompt and efficient service to bank account holders, resolving inquiries within 24 hours. • Managed client escalations and recommended solutions to management. • Conducted scheduled health checks and conference calls to build relationships. • Fostered long-term client engagement and enhanced overall service quality.

2007 - 2008

Education

T

The University of Winnipeg

Undergraduate Studies, Sociology, World Science, and International Development

Undergraduate Studies
Not specified
R

Red River College

Diploma in Business Administration, Business Administration in Business Communications, Financial Accounting, Marketing, Economics, and Business Mathematics

Diploma in Business Administration
Not specified

Work History

C

Cake Capital

Head of Operations

Montreal
2025 - Present
M

Maranda Bell Payments Consulting

Founder and CEO

Montreal
2021 - Present