Software Development Engineer II - Delivery Experience AI
As a Software Development Engineer II in Delivery Experience AI at Amazon, I built internal AI-enabled tools to support and improve delivery workflows. I designed and implemented LLM-powered tools that summarize, classify, and prioritize operational data to aid decision-making. My work involved close collaboration with ML teams to meet business needs through production systems. • Developed LLM-based solutions for summarizing and classifying internal operational text data • Utilized AWS Bedrock and LangChain to create scalable, AI-driven data workflows • Ensured non-technical teams could access and leverage AI-output via bespoke UIs • Focused on operational data in the logistics and delivery domain