AI Chatbot Data Labeling for 'Cash Compass' Project
Contributed to the development and optimization of 'Cash Compass,' an AI-powered banking chatbot by handling structured datasets and designing conversation flows. Labeled text and classified bilingual banking product data to train and fine-tune chatbot comprehension and response accuracy. Assisted with testing, usability analysis, and refining financial question-answering models to improve user-facing results. • Managed structured textual data for English and Arabic banking services • Used classification and entity recognition methods to optimize AI understanding • Performed usability testing and iterative chatbot training • Integrated AI output evaluation with broader financial inclusion goals