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Matlou Agnes

Matlou Agnes

Chat Operator - Customer Service

SOUTH_AFRICA flag
Polokwane, South Africa
$8.00/hrEntry Level

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
DocumentDocument
ImageImage
TextText
VideoVideo

Top Label Types

Action Recognition
Audio Recording
Classification
Emotion Recognition
Evaluation Rating
Object Detection
Text Generation
Translation Localization

Freelancer Overview

I am a dedicated professional with a background in social work, customer service, and chat operations, bringing strong attention to detail and excellent written communication skills to every task. My experience as a chat operator has equipped me with the ability to handle real-time text-based interactions, follow strict guidelines, and accurately process information—skills that are highly transferable to data labeling and annotation roles. I am adept at multitasking, problem-solving, and maintaining high levels of accuracy, all while working efficiently in fast-paced environments. With a solid foundation in Microsoft Office and a proven track record of professionalism and teamwork, I am eager to contribute to projects involving natural language processing, AI training data, and quality assurance. My empathy, active listening, and organizational skills ensure that I consistently deliver reliable and high-quality results.

Entry LevelEnglishZuluXhosa

Labeling Experience

No Data Labeling experience added

Matlou A. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

U

University of Limpopo

Bachelor of Social Work, Social Work

Bachelor of Social Work
2018 - 2022
M

Moshidi Secondary School

Grade 12, General Education

Grade 12
2017 - 2017

Work History

C

Cloudworkers

Chat Operator

Polokwane
2024 - Present
O

Old Mutual PFA

Tele Prospector

Polokwane
2024 - 2024