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Melinda Arthur

Customer Support Executive in Contract Review, Compliance, and Legal Research

GHANA flag
Kumasi, Ghana
$10.00/hrEntry LevelLabelboxAppen

Key Skills

Software

LabelboxLabelbox
AppenAppen

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

Classification

Freelancer Overview

Data Quality & Client Communication Coordinator. Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Labelbox and Appen. Education includes Bachelor of Science, Kwame Nkrumah University of Science and Technology (2023). AI-training focus includes data types such as Text and labeling workflows including Classification.

Entry LevelFrenchEnglish

Labeling Experience

Labelbox

Data Quality & Client Communication Coordinator

LabelboxTextClassification
As Data Quality & Client Communication Coordinator at Baltic Control, I contributed to AI training data annotation and data labeling workflows. My responsibilities involved structured annotation, consistent labeling, and report validation to ensure data accuracy for global stakeholders. I utilized systematic criteria to track and categorize text-based data using annotation platform best practices. • Reviewed and classified inspection reports to flag deviations for quality assurance. • Maintained feedback accuracy, supporting high-precision AI training data creation. • Used HubSpot CRM to annotate and categorize client communications. • Coordinated label consistency across international teams for machine-learning pipelines.

As Data Quality & Client Communication Coordinator at Baltic Control, I contributed to AI training data annotation and data labeling workflows. My responsibilities involved structured annotation, consistent labeling, and report validation to ensure data accuracy for global stakeholders. I utilized systematic criteria to track and categorize text-based data using annotation platform best practices. • Reviewed and classified inspection reports to flag deviations for quality assurance. • Maintained feedback accuracy, supporting high-precision AI training data creation. • Used HubSpot CRM to annotate and categorize client communications. • Coordinated label consistency across international teams for machine-learning pipelines.

2025 - Present
Appen

Data Coordination & Quality Assurance Specialist

AppenTextClassification
During my tenure as Data Coordination & Quality Assurance Specialist at Lutterodt and Associates, I led data labeling tasks for structured business records. I applied consistent classification schemas and followed annotation guidelines to ensure data quality. This role emphasized accurate labeling and thorough data review to deliver high-quality, bias-aware datasets. • Maintained and categorized structured client profiles using taxonomy standards. • Ensured all labeled entries met quality standards and annotation guidelines. • Identified and escalated complex or ambiguous labeling cases for QA review. • Created detailed, audit-ready logs in Outlook to record annotation decisions.

During my tenure as Data Coordination & Quality Assurance Specialist at Lutterodt and Associates, I led data labeling tasks for structured business records. I applied consistent classification schemas and followed annotation guidelines to ensure data quality. This role emphasized accurate labeling and thorough data review to deliver high-quality, bias-aware datasets. • Maintained and categorized structured client profiles using taxonomy standards. • Ensured all labeled entries met quality standards and annotation guidelines. • Identified and escalated complex or ambiguous labeling cases for QA review. • Created detailed, audit-ready logs in Outlook to record annotation decisions.

2024 - 2025

Education

K

Kwame Nkrumah University of Science and Technology

Bachelor of Science, Food Science and Technology

Bachelor of Science
2019 - 2023

Work History

K

Kwame Nkrumah University of Science and Technology

Administrative Data Assistant

Kumasi
2023 - 2024