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M
Melissa Mocombe

Melissa Mocombe

Customer Service Representative - Remote Support

USA flagALPHARETTA, Usa
$20.00/hrExpertAppenClickworkerCrowdsource

Key Skills

Software

AppenAppen
ClickworkerClickworker
CrowdSourceCrowdSource
Data Annotation TechData Annotation Tech
LabelboxLabelbox
LionbridgeLionbridge
TelusTelus

Top Subject Matter

Healthcare- Medical Records & Patient Data
E-Commerce- Customer Support

Top Data Types

AudioAudio
ImageImage
TextText

Top Task Types

Audio RecordingAudio Recording
ClassificationClassification
Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Translation/LocalizationTranslation/Localization

Freelancer Overview

I am an experienced professional with a strong background in data evaluation, data entry, and quality assurance, having worked as a Search Quality Rater for Welocalize where I analyzed and rated the relevance of text, web pages, and images for leading search engines. My roles have consistently involved handling and annotating large volumes of data, ensuring accuracy and compliance with guidelines across diverse domains such as e-commerce, customer support, and medical records. I am proficient in tools like Salesforce, JIRA, Zendesk, EMR/EHR systems, and Microsoft Office, and have a keen eye for detail in reviewing, categorizing, and validating information. My experience in both technical and non-technical environments has equipped me with strong analytical, communication, and problem-solving skills, making me well-suited for data labeling, annotation, and AI training data roles.

ExpertEnglish

Labeling Experience

No Data Labeling experience added

Melissa M. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

M

Monroe Community College

Bachelor's Degree, Business Administration

Bachelor's Degree
2014 - 2014
S

St. John’s University

Bachelor's Degree, Education

Bachelor's Degree
2008 - 2008

Work History

N

Nexrep

Customer Service Representative

Alpharetta
2020 - 2022
N

NexRep

Email Customer Service Representative

Alpharetta
2020 - 2022