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Melissa Pierre

Melissa Pierre

Key Skills

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Freelancer Overview

I am a bilingual (French, English, and Haitian Creole) professional with over 8 years of experience in customer support, documentation, and operational roles, where attention to detail and accuracy are essential. My background includes extensive work in producing high-quality written records, transcribing and time-coding audio, and ensuring data accuracy for internal reporting and process improvement. I am skilled in using MS Office, Google Workspace, and basic audio tools to manage, review, and organize information efficiently. My experience in note-taking, transcription, and quality review has given me a strong foundation for data labeling and annotation work, especially in multilingual and fast-paced environments. I am adaptable, reliable, and committed to delivering precise results to support AI training data projects.

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Labeling Experience

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Education

P

Palm Beach State College

Associate of Arts, Business Administration, Marketing and Management

Associate of Arts
2020 - 2022
F

Florida Atlantic University

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration
2022

Work History

G

Gideon Toal Management Services

Customer Service Associate

Palm Beach
2022 - Present
W

Walgreens Boots Alliance

Customer Service Representative

Palm Beach
2022 - 2022