Data Analyst & AI Specialist — Shopify
Text
In this role, I evaluated and refined AI-generated responses for quality and effectiveness. I analyzed text outputs for accuracy and relevance in response to user interactions. My work contributed to the improvement of AI language models for customer support solutions.
• Assessed multiple AI-generated customer service responses for performance.
• Provided detailed feedback on response clarity and intent alignment.
• Compared AI outputs to select optimal results for deployment.
• Collaborated with stakeholders to optimize text-based communication strategies.
In this role, I evaluated and refined AI-generated responses for quality and effectiveness. I analyzed text outputs for accuracy and relevance in response to user interactions. My work contributed to the improvement of AI language models for customer support solutions. • Assessed multiple AI-generated customer service responses for performance. • Provided detailed feedback on response clarity and intent alignment. • Compared AI outputs to select optimal results for deployment. • Collaborated with stakeholders to optimize text-based communication strategies.
2025 - 2026