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Michael Mwangi

Michael Mwangi

Customer Service Team Lead / Manager in Contract Review, Compliance, and Legal Research

Kenya flagNairobi, Kenya
$20.00/hrExpertTolokaSurge AITelus

Key Skills

Software

TolokaToloka
Surge AISurge AI
TelusTelus
LabelImgLabelImg

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument

Top Task Types

SegmentationSegmentation
ClassificationClassification
Entity (NER) ClassificationEntity (NER) Classification
Text GenerationText Generation
Question AnsweringQuestion Answering
Object DetectionObject Detection
Text SummarizationText Summarization
RLHFRLHF
Evaluation/RatingEvaluation/Rating
Red TeamingRed Teaming
Computer Programming/CodingComputer Programming/Coding
TranscriptionTranscription
Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)

Freelancer Overview

Customer Service Team Lead / Manager in Contract Review, Compliance, and Legal Research. Professional background includes roles such as Customer Service Team Lead / Manager and Customer Service Supervisor. Education includes Bachelor's Degree, University of Nairobi.

ExpertEnglishSwahili

Labeling Experience

Ai data specialist

ImageText Generation
generating images from prompts

generating images from prompts

2021 - 2025

Education

U

University of Nairobi

Bachelor's Degree, N/A

Bachelor's Degree
Not specified

Work History

N

N/A

Customer Service Team Lead / Manager

Nairobi
Present
N

N/A

Customer Service Supervisor

Nairobi
Not specified