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M

Micheal Omoko

Chatbot Trainer

Nigeria flagOjo, Lagos, Nigeria
Expert

Key Skills

Software

No software listed

Top Subject Matter

Conversational AI
Virtual Assistants

Top Data Types

TextText
VideoVideo

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)

Freelancer Overview

Chatbot Trainer. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Ordinary Level Certificate, St Emma Comprehensive School (2021) and Certificate in Virtual Assistance, ALX Africa (2024). AI-training focus includes data types such as Text and labeling workflows including Prompt + Response Writing (SFT).

Expert

Labeling Experience

Chatbot Trainer

TextPrompt Response Writing SFT
As a Chatbot Trainer at Turing in 2025-2026, I was responsible for teaching virtual agents how to interact naturally and empathetically with users. I generated, reviewed, and improved prompt-response pairs to enhance chatbot capabilities and contextual understanding. My work directly contributed to the ongoing improvement and evaluation of conversational AI models. • Developed and refined dialogue prompts for AI training. • Evaluated and rated chatbot responses for relevance and empathy. • Participated in regular feedback cycles with technical teams. • Used best practices to optimize AI conversational performance.

As a Chatbot Trainer at Turing in 2025-2026, I was responsible for teaching virtual agents how to interact naturally and empathetically with users. I generated, reviewed, and improved prompt-response pairs to enhance chatbot capabilities and contextual understanding. My work directly contributed to the ongoing improvement and evaluation of conversational AI models. • Developed and refined dialogue prompts for AI training. • Evaluated and rated chatbot responses for relevance and empathy. • Participated in regular feedback cycles with technical teams. • Used best practices to optimize AI conversational performance.

2025 - 2026

Education

A

ALX Africa

Certificate in Virtual Assistance, Virtual Assistance

Certificate in Virtual Assistance
2023 - 2024
S

St Emma Comprehensive School

Ordinary Level Certificate, Science

Ordinary Level Certificate
2019 - 2021

Work History

F

Freelancing

Technical Analyst

Ojo, Lagos
2023 - Present
G

Grey Online Bank

Customer Support Specialist

N/A
2023 - 2024