Customer Service and Website Administrator
In my role as Customer Service/Website Administrator, I managed customer inquiries and ensured the business website’s functionality. I was responsible for updating product listings, monitoring online sales, and handling customer complaints. The position required organizational skills, technical proficiency, and a focus on customer satisfaction.
• Handled daily customer inquiries to ensure prompt assistance.
• Maintained a live, fast-loading website for seamless shopping.
• Managed product updates, descriptions, and photos.
• Tracked website traffic and prepared monthly sales reports.
In my role as Customer Service/Website Administrator, I managed customer inquiries and ensured the business website’s functionality. I was responsible for updating product listings, monitoring online sales, and handling customer complaints. The position required organizational skills, technical proficiency, and a focus on customer satisfaction. • Handled daily customer inquiries to ensure prompt assistance. • Maintained a live, fast-loading website for seamless shopping. • Managed product updates, descriptions, and photos. • Tracked website traffic and prepared monthly sales reports.
2022 - 2023