IT Helpdesk Specialist
As an IT Helpdesk Specialist, I was responsible for configuring and installing computer hardware and software within the organization. My daily tasks included troubleshooting and resolving technical issues, particularly with printers. I contributed to maintaining a stable and efficient IT environment for all staff.
• Installed and configured computer workstations and peripherals.
• Provided prompt support to address user incidents and technical problems.
• Diagnosed and repaired common hardware and software faults.
• Maintained documentation of support activities and solutions.
As an IT Helpdesk Specialist, I was responsible for configuring and installing computer hardware and software within the organization. My daily tasks included troubleshooting and resolving technical issues, particularly with printers. I contributed to maintaining a stable and efficient IT environment for all staff. • Installed and configured computer workstations and peripherals. • Provided prompt support to address user incidents and technical problems. • Diagnosed and repaired common hardware and software faults. • Maintained documentation of support activities and solutions.
2013 - 2015