Customer Feedback Sentiment Annotation Project
Manually collected and annotated 800+ real customer reviews from public sources and classified them into Positive, Neutral, and Negative sentiment categories to support natural language processing model training. Developed detailed labeling guidelines to ensure consistency and reduce subjectivity during annotation. Performed data cleaning, duplicate removal, and class balancing to improve dataset quality. Conducted quality assurance through manual review and validation of ambiguous entries. Final dataset was structured in CSV format and published with documentation for use in sentiment analysis and machine learning applications.