Moses Okoloho

Key Skills

Software

Scale AI

Appen

Top Subject Matter

No subject matter listed

Top Data Types

Text

Top Label Types

Classification

Entity Ner Classification

Freelancer Overview

I have hands-on experience in content evaluation, data handling, and quality assurance, making me well-suited for data labeling and AI training data roles. My background includes managing and annotating high volumes of text-based content on chat and social platforms, where I consistently maintained accuracy above 95% by adhering to detailed guidelines and structured workflows. I am skilled at identifying patterns in user data, documenting findings, and collaborating to refine moderation and labeling standards, which has resulted in improved team consistency and reduced ambiguities. With a science-based analytical mindset and strong attention to detail, I excel at processing, categorizing, and documenting data while ensuring compliance with privacy and quality standards. I am proficient with web-based CRM tools and digital communication platforms, and thrive in remote, fast-paced environments where accuracy, productivity, and data integrity are essential.

Labeling Experience

Customer Service Representative | PuzzlesAbuja.com

AppenTextEntity Ner Classification

Evaluated customer queries to determine semantic intent and classified resolution categories for AI datasets. Processed both structured and unstructured data according to quality, confidentiality, and annotation standards. Developed documentation and workflow guides for project adaptation and ensured consistent annotation throughput. • Performed qualitative error analysis comparable to data QA in machine learning • Supported guideline interpretation and rapid onboarding for new taxonomies • Maintained accuracy and efficiency in high-volume labeling tasks • Enforced data privacy practices critical to professional data annotation

Evaluated customer queries to determine semantic intent and classified resolution categories for AI datasets. Processed both structured and unstructured data according to quality, confidentiality, and annotation standards. Developed documentation and workflow guides for project adaptation and ensured consistent annotation throughput. • Performed qualitative error analysis comparable to data QA in machine learning • Supported guideline interpretation and rapid onboarding for new taxonomies • Maintained accuracy and efficiency in high-volume labeling tasks • Enforced data privacy practices critical to professional data annotation

2022 - 2023

Chatter / Content Engagement Specialist | Utopia Chatting Agency

Scale AITextClassification

Reviewed and categorized thousands of text-based user interactions daily according to predefined taxonomies to support NLP model training. Evaluated conversational content for accuracy, tone, and guideline compliance in line with RLHF requirements. Maintained high labeling consistency, escalated ambiguous cases, and supported structured dataset creation for AI pipelines. • Applied strict decision trees for labeling and maintained thorough documentation • Identified edge cases and supported senior review for quality dataset curation • Achieved consistent labeling outcomes aligned with supervised machine learning standards • Operated under productivity and quality benchmarks similar to leading annotation platforms

Reviewed and categorized thousands of text-based user interactions daily according to predefined taxonomies to support NLP model training. Evaluated conversational content for accuracy, tone, and guideline compliance in line with RLHF requirements. Maintained high labeling consistency, escalated ambiguous cases, and supported structured dataset creation for AI pipelines. • Applied strict decision trees for labeling and maintained thorough documentation • Identified edge cases and supported senior review for quality dataset curation • Achieved consistent labeling outcomes aligned with supervised machine learning standards • Operated under productivity and quality benchmarks similar to leading annotation platforms

2021 - 2022

Education

Work History