Operations Analyst
As Operations Analyst, I conducted operational assessments and supported business process improvements for clients across logistics and retail. My primary focus was on process mapping, reporting performance findings, and assisting in AI/ML pilot projects. I regularly presented analytical results and recommendations to senior leadership for informed decision-making. • Conducted thorough operational assessments across multiple industries. • Supported demand forecasting and customer segmentation initiatives using AI/ML tools. • Produced regular performance reports for executive leadership. • Mapped business processes and identified opportunities for workflow optimization.