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M

Mutua Kioko

AI Training Associate at Microsoft

KENYA flag
nairobi, Kenya
$15.00/hrExpertRemotasksMicro1Mercor

Key Skills

Software

RemotasksRemotasks
Micro1
MercorMercor
Label StudioLabel Studio
HumanaticHumanatic

Top Subject Matter

AI Customer Service Chatbots
Corporate AI/ML Training
NLP and Computer Vision Dataset Preparation

Top Data Types

TextText
ImageImage
AudioAudio

Top Task Types

RLHF
Fine Tuning
Classification

Freelancer Overview

AI Training Associate at Microsoft. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science, Multimedia University College of Kenya (2015) and Kenya Certificate of Secondary Education, [Secondary School Name] (2010). AI-training focus includes data types such as Text and labeling workflows including RLHF, Fine-tuning, and Classification.

ExpertSwahiliEnglish

Labeling Experience

AI Training Associate at Microsoft

TextRLHF
In this role, I assisted in the evaluation and refinement of AI-driven customer service chatbots. I provided human feedback for reinforcement learning from human feedback (RLHF) pipelines. I documented model performance insights and contributed to improvements in the training datasets. • Evaluated chatbot responses for quality and relevance • Supplied structured feedback for RLHF training loops • Documented and analyzed model behavior and performance • Suggested actionable data enhancements for improved model accuracy

In this role, I assisted in the evaluation and refinement of AI-driven customer service chatbots. I provided human feedback for reinforcement learning from human feedback (RLHF) pipelines. I documented model performance insights and contributed to improvements in the training datasets. • Evaluated chatbot responses for quality and relevance • Supplied structured feedback for RLHF training loops • Documented and analyzed model behavior and performance • Suggested actionable data enhancements for improved model accuracy

2022 - 2025

Data Science Intern at IBM

TextFine Tuning
I contributed to AI and machine learning training initiatives for corporate clients and internal research projects. I engaged in prompt engineering and model fine-tuning workshops. I maintained documentation for workflows and data pipelines involved in the training process. • Assisted with prompt crafting and scenario generation • Processed and annotated training datasets • Monitored model responses and flagged errors • Documented iterative training improvements

I contributed to AI and machine learning training initiatives for corporate clients and internal research projects. I engaged in prompt engineering and model fine-tuning workshops. I maintained documentation for workflows and data pipelines involved in the training process. • Assisted with prompt crafting and scenario generation • Processed and annotated training datasets • Monitored model responses and flagged errors • Documented iterative training improvements

2016 - 2019

AI Data Annotation Intern at Safaricom Limited

TextClassification
I supported the AI model training process through structured data labeling and annotation tasks. I ensured dataset quality with 97%+ accuracy for both NLP and computer vision model tasks. I collaborated with the data science team to refine labeling guidelines and conduct regular quality checks. • Labeled data for NLP and visual recognition tasks • Implemented strict quality controls for annotated datasets • Improved labeling process in response to team feedback • Participated in weekly evaluation meetings with the data science team

I supported the AI model training process through structured data labeling and annotation tasks. I ensured dataset quality with 97%+ accuracy for both NLP and computer vision model tasks. I collaborated with the data science team to refine labeling guidelines and conduct regular quality checks. • Labeled data for NLP and visual recognition tasks • Implemented strict quality controls for annotated datasets • Improved labeling process in response to team feedback • Participated in weekly evaluation meetings with the data science team

2016 - 2017

Education

M

Multimedia University College of Kenya

Bachelor of Science, Information Technology

Bachelor of Science
2011 - 2015
[

[Secondary School Name]

Kenya Certificate of Secondary Education, General Secondary Education

Kenya Certificate of Secondary Education
2001 - 2010

Work History

K

kenya institute of bioinformatics

genetic engineer

nairobi
2016 - 2024