Quality Analyst and Customer Service Support
This role involved reviewing and validating large volumes of AI training data for accuracy and compliance. I performed detailed quality checks to identify errors and inconsistencies in various datasets. I maintained strict adherence to project guidelines and supported ongoing improvements to data quality. • Conducted comprehensive assessments of annotated data to ensure high standards were met. • Provided detailed feedback to data labelers and team members to enhance overall output. • Utilized digital tools to review text-based data for AI model training. • Assisted with resolving data quality issues and escalating concerns as needed.