AI Prompt Evaluator/Feedback Specialist (as part of Customer Support roles)
Contributed feedback on AI chatbot interactions and documented failures and suggestions for improvement. Participated in the evaluation of prompt responses and supported structured error reporting for AI systems. Developed training materials and process documentation to improve prompt evaluation workflows. • Evaluated AI chatbot responses for accuracy, relevance, and user satisfaction. • Worked with team members to identify and document common failure modes and inaccuracies. • Developed documentation to facilitate structured evaluation and reporting processes. • Applied research skills to support quality control in AI model training and assessment.