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Neku Awumbom

Neku Awumbom

Customer Service Agent - Technology & Internet

CAMEROON flag
Bamenda, Cameroon
$15.00/hrEntry Level

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Freelancer Overview

I am an experienced data annotation and AI training data specialist with a background as an Expert AI Data Trainer at Mindrift, where I evaluated AI-generated responses for accuracy, relevance, coherence, and safety. My experience includes using detailed metrics to ensure data quality and alignment with intended outcomes, particularly in natural language processing contexts. I have also worked extensively in quality control and data entry roles at Invisible Technologies, where I audited customer support interactions and maintained high standards of data accuracy and integrity. My strong analytical skills, attention to detail, and proficiency with Microsoft Office tools enable me to efficiently gather, organize, and interpret large volumes of information. I am a fast learner, proactive problem solver, and effective communicator, comfortable working both independently and as part of a team to deliver high-quality training data for AI systems.

Entry LevelEnglish

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Education

U

University of Bamenda

Master of Science, Human Resource Management

Master of Science
2020 - 2020
U

University of Buea

Bachelor of Science, Women and Gender Studies and Journalism and Mass Communication

Bachelor of Science
2014 - 2014

Work History

I

Invisible Technologies

Quality Control Agent (Auditor)

Bamenda
2024 - 2025
I

Invisible Technologies

Customer Service Agent

Bamenda
2024 - 2025