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N

Ngoc Hai Vu

Content Review Analyst (Trust and Safety)

Malaysia flagKuala Lumpur, Malaysia
Expert

Key Skills

Software

No software listed

Top Subject Matter

Trust and Safety
Social Media Content Moderation
Legal Services & Contract Review

Top Data Types

ImageImage
TextText
DocumentDocument

Top Task Types

Classification

Freelancer Overview

Content Review Analyst (Trust and Safety). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Business Administration, Ba Ria-Vung Tau University (2018). AI-training focus includes data types such as Image and labeling workflows including Classification.

Expert

Labeling Experience

Content Review Analyst (Trust and Safety)

ImageClassification
This role involved reviewing graphic content and making judgments based on client policies regarding appropriateness. The main responsibility was to identify and flag photos, videos, and text content that violated client terms of service. Ensuring every piece of violating content was accurately identified and flagged in a timely manner was critical to fulfilling productivity and quality requirements. • Conducted manual content review for graphic images, videos, and text. • Applied client policy to classify content compliance and violations. • Flagged and categorized content into appropriate buckets for automated systems or escalation. • Participated in quality assurance audits and provided training on data labeling practices.

This role involved reviewing graphic content and making judgments based on client policies regarding appropriateness. The main responsibility was to identify and flag photos, videos, and text content that violated client terms of service. Ensuring every piece of violating content was accurately identified and flagged in a timely manner was critical to fulfilling productivity and quality requirements. • Conducted manual content review for graphic images, videos, and text. • Applied client policy to classify content compliance and violations. • Flagged and categorized content into appropriate buckets for automated systems or escalation. • Participated in quality assurance audits and provided training on data labeling practices.

2018 - 2021

Education

B

Ba Ria-Vung Tau University

Bachelor of Business Administration, Business Administration and Management

Bachelor of Business Administration
2014 - 2018

Work History

C

Citi

KYC Operations Analyst 2

Kuala Lumpur
2025 - Present
A

Accenture

Platform Experience Associate – Vietnamese (Trust and Safety)

Kuala Lumpur
2021 - 2023