AI model training, data annotation, and prompt engineering (AI + CRM Projects, Technical Skills)
I participated in AI model training, data annotation, and prompt engineering as highlighted in my technical skills and project work. My experience includes designing AI-powered CRM solutions, creating process flows for AI chatbot implementation, and proposing data integration strategies that involve AI-driven automation. I focused on developing and refining user prompts and responses to enhance AI and NLP models in customer-facing systems. • Developed user stories and acceptance criteria for chatbot and AI workflow automation • Integrated CRM, marketing, and loyalty platforms to support data-driven AI processes • Designed, tested, and evaluated AI-generated text for customer support automation • Collaborated on prompt engineering and iterative testing to improve AI model performance