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Freelancer Overview

Key skills that sets me apart are ,Analysing real customer conversations to identify common problems, followed quality guidelines to maintain accuracy and consistency, With these skills I gained exposure to how customer data is used to improve service delivery. In summary this taught me how to spot real issues behind what a customer is saying, this also implies when Im working on data labelling , I get to see where customers stuck and I will then anticipate their questions and explain things more clearly

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