Product Lead & AI Training Data Specialist
Developed and maintained training data frameworks to support conversational AI assistants by creating clear annotation guidelines. Led user validation sessions with over 200 businesses to gather feedback and refine AI model output based on annotated conversations. Ensured label consistency and accuracy by designing quality metrics and reviewing annotated datasets for diverse business dialogues. • Created annotation guidelines for conversational data labeling • Analyzed and incorporated user feedback to improve AI model performance • Evaluated and rated AI outputs against model training requirements • Contributed to a 40% improvement in AI response accuracy.